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Air Passengers Association of India (APAI) awards IndiGo 'Best Low Cost Carrier' for 2007

27-Mar-2008
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Air Passengers Association of India (APAI) awards IndiGo 'Best Low Cost Carrier' for 2007
IndiGo, was awarded Best Low-Fare Carrier in India for the year 2007 by the Air Passengers Association of India (APAI).The poll was conducted by APAI among frequent flyers and its members at Delhi, Mumbai, Bangalore, Chennai and Kochi airport during February 15-29, 2008, with more than 1600 responses to the poll from the 5 airports.

 

Apart from passenger responses, over 400 online responses were received from members of APAI.

The award is based on scores received on six criteria: value for money, punctuality, connectivity, safety, refunds and baggage handling.

Commenting on this recognition from APAI, Bruce Ashby, President and CEO of IndiGo said, "This award is special to us because it is the result of an independent vote of the people who are out there flying".

The award was presented to IndiGo at the opening ceremony of "2nd Civil Aviation Week - Airport & Airline 2008 Expo" at Pragati Maidan, New Delhi on March 18th, 2008.

The Air Passengers Association of India is India's only national, non-profit organization totally dedicated to the welfare of the air passenger. Over the nineteen years of its existence, the Association has also been playing a very important role in the development of the aviation industry.

IndiGo airline currently operates 17 aircraft with 118 daily flights connecting 17 destinations, including Agartala, Ahmedabad, Bangalore, Bhubaneshwar, Chennai, Delhi, Goa, Guwahati, Hyderabad, Imphal, Jaipur, Kochi, Kolkata, Mumbai, Nagpur, Pune and Vadodara. IndiGo plans to serve approximately 30 Indian cities by 2010, with a fleet of approximately 40 A320s.


About IndiGo

 

IndiGo's fleet of brand-new Airbus A320 family aircraft are connecting destinations across the length and breadth of India, offering people a travel experience that is always affordable, precise and hassle-free.

IndiGo is promoted by InterGlobe Enterprises and Mr. Rakesh Gangwal, a globally recognized aviation industry veteran. InterGlobe Enterprises has been a committed player in the travel and aviation industry for the last 16 years. InterGlobe Enterprises is the foremost travel conglomerate in India and enjoys a significant presence in the fields of airline & aviation management, travel related services, travel technology, travel distribution services and hotel development & management services. Its aviation management experience includes representation of 13 leading international airlines and offers services ranging from sales and marketing to revenue and route management. It also offers cutting edge distribution, technology and BPO services for the travel and aviation industries.

About Air Passengers Association of India (APAI)

 

The Air Passengers Association of India (APAI) was established in 1990 and has its headquarters at Chennai. A National Executive Committee supervises the operations. The Association has regional offices at Mumbai, Delhi and Nagpur as well as an Area Office at Madurai. More regional and area offices are envisaged.APAI creates awareness about the rights of air passengers and encourages them to address their grievances to the concerned authorities. It also takes up the case of aggrieved passengers and tries to ensure that justice is meted out.

 

(c) Centre of Asia Pacific Aviation. Date posted: 27-Mar-08

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